Terms of Service

Contact Information

18 Queens Road, Bristol BS8 1QU, United Kingdom

Phone: +44 117 923 6548

These Terms of Service govern your use of the Copperfield website and services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

Last updated: 8 January 2026

2. Services We Provide

Copperfield provides AI integration consulting services to UK businesses, including educational workshops, tool selection assistance, and implementation support. Our services are designed to help businesses understand and adopt artificial intelligence technologies in practical ways.

The specific scope of services provided to each client is defined in individual service agreements or proposals. These Terms of Service govern the general use of our website and the overall provision of our services, whilst specific project details are covered by separate agreements.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of services.

3. Acceptable Use Policy

When using our website and services, you agree to:

• • Provide accurate, current, and complete information when requested
• • Use the website and services only for lawful purposes
• • Respect the intellectual property rights of Copperfield and third parties
• • Maintain the confidentiality of any login credentials or access information
• • Notify us immediately of any unauthorised use of your account

You agree not to:

• • Attempt to gain unauthorised access to our systems or networks
• • Use automated systems to access the website without permission
• • Interfere with or disrupt the operation of our website or services
• • Use our services to transmit harmful code or malicious software
• • Impersonate any person or entity or misrepresent your affiliation
• • Collect or harvest information about other users without consent

4. Service Access and Requirements

Access to certain areas of our website and specific services may require registration or acceptance of additional terms. We reserve the right to refuse service to anyone for any reason at any time.

You are responsible for ensuring that your access to and use of our services complies with all applicable laws and regulations in your jurisdiction. You must be at least 18 years old or have parental consent to use our services.

We may require you to provide certain information to access specific services. You are responsible for maintaining the accuracy of this information and updating it as necessary.

5. Service Availability and Modifications

Whilst we strive to ensure continuous availability of our website and services, we do not guarantee uninterrupted or error-free access. Our website and services are provided on an "as is" and "as available" basis.

We may perform scheduled maintenance or emergency repairs that temporarily affect service availability. We will make reasonable efforts to provide advance notice of planned maintenance, but we are not required to do so.

We reserve the right to modify, update, or discontinue features of our website or services at any time. Such modifications may be necessary due to technological advances, changes in applicable laws, business requirements, or other factors.

6. Fees and Payment

Our services are provided for the fees specified on our website or in individual service agreements. All fees are quoted in British Pounds (£) and are exclusive of VAT unless otherwise stated.

Payment terms are specified in individual service agreements. Unless otherwise agreed, payment is typically due before service delivery for workshops and courses, or according to milestone schedules for implementation projects.

We reserve the right to modify our fees at any time. Fee changes will not affect services already contracted under existing agreements but will apply to new service engagements.

7. Intellectual Property Rights

The content on our website, including text, graphics, logos, images, and software, is owned by or licensed to Copperfield and is protected by copyright, trademark, and other intellectual property laws.

You may view and print pages from our website for your personal, non-commercial use, subject to the restrictions set out in these terms. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, or create derivative works from any content on our website without prior written permission.

Materials created specifically for clients as part of our services are subject to the intellectual property terms specified in individual service agreements. Generally, clients receive appropriate usage rights for materials created for their specific projects.

8. User-Generated Content

When you submit information to us through contact forms, communications, or as part of service delivery, you grant us a non-exclusive licence to use this information for the purpose of providing our services and improving our business operations.

You represent and warrant that any information you provide is accurate, does not violate any third-party rights, and does not breach any applicable laws or regulations.

We reserve the right to remove any content that we believe violates these terms or is otherwise objectionable, though we are under no obligation to monitor user-submitted content.

9. Geographic Restrictions

Our services are primarily designed for businesses operating in the United Kingdom. Whilst our website may be accessible from other locations, we make no representation that our services are appropriate or available for use in other jurisdictions.

If you access our website or services from outside the UK, you do so at your own initiative and are responsible for compliance with local laws and regulations.

10. Third-Party Links and Services

Our website may contain links to third-party websites or resources. These links are provided for your convenience only and do not constitute an endorsement of those sites or their content.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Copperfield shall not be liable for any damage or loss caused by your use of any third-party websites or services.

11. Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including breach of these Terms of Service.

Upon termination, your right to use our services will cease immediately. All provisions of these terms which by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

You agree that any legal action or proceeding relating to these terms shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.